Solutions for Borderlands 4 PC Issues and Crashes

Since its release on PC, Borderlands 4 players have encountered various technical difficulties, even as the game achieves impressive player counts on Steam. Gearbox has addressed these concerns on the official Borderlands Support website, detailing known issues and offering solutions.

Shader Compilation Problems

Gearbox emphasizes the importance of keeping graphics drivers updated, as this simple step can often resolve many common problems. Regarding shader compilation, the process typically takes around 10 minutes. If it extends beyond this timeframe, restarting the game and your computer is recommended.

If these initial steps don`t resolve the issue, you can try clearing your shader cache:

• For Nvidia users:

  1. Press WinKey + R to open the Run dialog.
  2. Enter %LOCALAPPDATA%\NVIDIA\DXCache and click `OK`.
  3. In the opened File Explorer window, select and delete all files within the folder.
  4. If prompted about undeletable files, choose `Do this for all current items` and `Skip`.

• For AMD users:

  1. Open the AMD Adrenalin application.
  2. Navigate to Gaming > Graphics.
  3. Scroll down and select the `Reset Shader Cache` option.

  Note: This action will clear shaders for all installed programs.

Intel Processor Instability

Players utilizing 13th or 14th generation Intel processors might encounter performance issues in Borderlands 4. Intel has acknowledged instability problems with these CPUs, which can lead to system slowdowns, crashes, overheating, or sudden CPU usage spikes. Gearbox advises consulting Intel`s official guidelines for resolving these specific processor-related issues.

General Troubleshooting Tips

Below are general troubleshooting steps recommended by Gearbox to address common game problems:

Verify Game Files

Corrupted or missing game files can prevent Borderlands 4 from launching correctly.

Steam:

1. Right-click on Borderlands 4 in your Steam Library.
2. Select Properties, then navigate to the Installed Files tab.
3. Click Verify integrity of game files.

Epic Games Store:

1. Locate Borderlands 4 in your Epic Games Library.
2. Click the three dots next to the game`s title.
3. Select Manage, then click Verify.

Disable Overlays

Third-party game overlays can often interfere with performance or cause crashes.

• Steam Overlay: Go to Steam > Settings > In-Game and uncheck `Enable the Steam Overlay while in-game`.
• Other Overlays: Disable any other active overlays such as Discord, GeForce Experience, or MSI Afterburner.

Run as Administrator

1. Right-click on the Borderlands 4 shortcut or executable file (.exe).
2. Select `Run as administrator`.

Additionally, for Windows users, consider running the game in `compatibility mode` for Windows 10.

Check Antivirus/Firewall

Security software can sometimes incorrectly flag or block game files.

• Add the Borderlands 4 installation folder as an exception in your antivirus program.
• As a temporary test (use caution), disable your antivirus/firewall to see if it resolves the issue.

For a comprehensive list of known PC issues for Borderlands 4, refer to the official support website. If the above troubleshooting steps do not resolve your problem, you can submit a support ticket to Gearbox.

Console DLC Issues

Separately, players of the console edition of Borderlands 4, set to unlock later on September 11, have also encountered issues. Specifically, Xbox Series X|S owners who purchased a physical Super Deluxe Edition may find their promised DLC missing at launch. Gearbox has acknowledged this problem and is actively working to ensure players receive their bonus content.