Epic Games is further embracing artificial intelligence by launching an AI-driven chatbot designed to assist players with support queries for Fortnite and other Epic services.
This new AI assistant aims to streamline the process of finding solutions to player issues. Initially, it will be introduced as a limited test, accessible to just 1% of users on Epic`s English-language support platform. Its primary function is to furnish quick answers regarding Epic`s extensive portfolio of games and services, including Fortnite. A broader rollout is anticipated in the future.
This move by Epic follows a similar initiative earlier this year, when Microsoft deployed an AI chatbot to aid Xbox users with diverse inquiries.
Prior to this, Epic Games utilized AI to recreate James Earl Jones` voice for a conversable Darth Vader character in Fortnite. They also unveiled an AI-powered NPC Persona tool, empowering players to design their own AI-driven characters.
While AI has been a part of game development for years, recent breakthroughs, particularly in generative AI, have accelerated its integration. However, the increasing reliance on AI in game creation has sparked debate, raising concerns about potential job displacement and copyright infringement.
Separately, as Halloween approaches, rumors suggest that characters from the Netflix film `KPop Demon Hunters` might appear in Fortnite`s Fortnitemares 2025 event, expected to commence in early October. Details on the exact start date are still unconfirmed, but numerous leaks have hinted at what to expect from this year`s Halloween celebration.
Furthermore, Epic Games has withdrawn a John Cena emote from Fortnite following a significant plot development in Peacemaker Season 2.